Here, you will find our answers to the most frequently asked questions. We have tried to explain clearly and explicitly what our business is about. We believe that this will help you to get to know us better.
Work safety and respect of the rights of people manufacturing our brand collections is our top priority. Since 2013, we have appropriated PLN 20.5 million for actions in this area. All our suppliers are required to sign and adhere to LPP’s Code of Conduct. This is a document specifying requirements set by LPP for its foreign suppliers in terms of employment conditions, including, among others, the wage policy, unconditional ban to employ children, voluntariness of work, freedom of association and equal treatment of all workers. Furthermore, the Code sets forth health and work safety standards and makes suppliers responsible for environmental protection. The observance of the Code is verified in factories by LPP inspectors. At present, in Bangladesh only, there are 38 persons engaged in these actions. Moreover, we cooperate with external specialists from SGS, a renowned auditing organisation. We are also a member of the Bangladesh Accord on Fire and Building Safety, acting on behalf of our industry to improve working conditions in the clothing industry in Bangladesh.
Additionally, as part of the ACCORD, there is a free-of-charge helpline for all employees working for our suppliers. Employees are informed about such helpline available during training courses involving health and safety issues. According to the training system, it is required to hold three meetings with the supplier’s employees and form safety committees operating at plants. During such meetings, along with verbal information, employees are provided with leaflets on basic health and safety issues and information on how to report any breaches. So far, in this program, the number of employees of suppliers working for LPP has reached over 260 thousand people.
At the same time, factories we cooperate with execute orders made by numerous clothing companies from around the world. None of the factories manufactures our clothes on an exclusive basis. We engage the most in remediation activities in Asia in those manufacturing plants for which we are the main recipient. In those factories, our impact on the improvement of working conditions and work safety is the most effective.
More information on the control of the supply chain is available here: Made to Measure
The building disaster, which came as a shock for the entire global clothing industry, has totally changed our company’s attitude to the control of working conditions in the manufacturing plants we place orders with. In 2013, we joined remediation actions by transferring a voluntary donation for the injured and the families of disaster victims. As the only Polish company, we also joined the Bangladesh Accord on Fire and Building Safety, of which we are an active member. Moreover, in Dhaka, we have our representative office – its employees are engaged in the auditing of factories, cooperating with external entities involved in that process. Owing to all those actions, we may already see many real and positive changes in factories executing our manufacturing orders in that country.
- In 99% of factories, power supply installations have already been replaced or modernised.
- In 90% of entities, additional fire safety devices have been installed.
- In 86% of plants, buildings’ structures have been reinforced, and, in many cases, production has been relocated to new buildings.
100% of factories we cooperate with are under a strict control of the Bangladesh Accord.
Our strategy consists in developing design facilities and sales channels, but, just like our global competitors, we do not have our own manufacturing plants. We place orders for sewing our collections with external companies conducting their activity in Poland and in many European and Asian countries. Applying this business model, our merchandisers locate production of specific models in factories specialising in the manufacturing of specific kinds of clothes.
In Poland and other European countries, we outsource first of all the manufacturing of models reflecting the hottest fashion trends, which we particularly want to be quickly delivered to the customer. In Europe, we cooperate with suppliers from countries such as Italy, Portugal and Turkey. We place orders with our business partners in Asia to prepare models designed many weeks before the collection is launched – usually, these are clothes addressed to a wide group of clients, available in all stores of a given brand and ordered in the largest quantities. In Asia, we cooperate with suppliers, for example, from China, Bangladesh, India and Vietnam.
A significant part of our brand collections is made abroad, yet, from 2016, we have been systematically increasing the manufacturing volume in Poland. In 2018, the quantity of Reserved garments manufactured in Poland increased by 14% compared to 2017. Most probably, we are the biggest order provider in this industry on the Polish market. Production in Poland of major importance for us as it enables us to quickly respond to changing trends. We dynamically and timely deliver to brand stores desired clothing and accessories on demand. We can do that because the most time-consuming, complex and en vogue models are manufactured close to the sales market. This way we can also avoid logistic delays of 2-6 months. For this reason, we constantly search for garment manufacturers operating in Poland. LPP cooperates with 87 entities employing in Poland in total approx. 1 700 people. The share of the value of purchases in Poland in the largest female collection increased to 3.72%. In total, we have manufactured in Poland 4.2 mln pieces of clothing and accessories. 14.33% of Mohito collections are manufactured in Poland.
At the designing stage
For several years now, Reserved collections have comprised products made of organic cotton. In the last AW collection, the Reserved brand additionally introduced a premium line made in 40% of ecological fabrics. In 2019, we plan to introduce eco-lines in all LPP brands. In 2018, we made 2 million items of organic cotton, with 60% of them being t-shirts. In total, in 1.6% of products purchased in 2018, we used materials originating from sustainable sources. We abandoned natural fur and angora wool. By the end of 2020, we plan to abandon mohair unless we find a responsible and humane way of its sourcing.
At the transportation stage
- When importing products, we mainly use maritime transport.
- We reuse ca. 30% of cartons.
- Mohito and Reserved products are sent to customers in recycled cartons.
- New cartons we use are approved by the Forest Stewardship Council (FSC).
At the sales stage
- We try to use furniture from locations to be closed in other renovated brand stores.
- In 2018, we reclaimed 30% of hangers to be disposed of.
- All newly opened stores are equipped with energy-efficient LED lighting and a smart ventilation system.
- In all brands, we use e.g. bags made of recycled materials (with Mohito using 100% of recycled bags and packaging).
We are aware of the environmental impact of the global textile business. Therefore, we focus increasingly on issues involving respect for natural resources at all stages of LPP’s operations – from selecting raw materials for our garments through sales to the operation of our offices and logistics facilities. We make our employees aware of how they can make their every-day work environmentally friendly.
We are a Polish company engaged in the designing, manufacturing and distribution of clothes. Currently, our sales network covers entire Poland and countries of Central, Eastern and Western Europe, the Balkans and the Middle East. To millions of our clients visiting our on-site and online stores, we offer clothing, accessories and footwear of five popular brands – Reserved, House, Cropp, Mohito and Sinsay.
Each season, our fashion designers, graphic designers and process engineers prepare collections of LPP brands, reflecting the hottest global trends in fashion. The philosophy of LPP is underscored by local thinking and global action, therefore, when developing our business, we adjust the offer of specific brands to the preferences of clients in different countries.
We do not have our own manufacturing plants – just like our global competitors, we outsource production of our collections to external companies in Poland and other European and Asian countries. We invest both in the expansion of the sales network in the countries where our brands are already known and on new prospective markets. At present, we focus first of all on the strengthening and recognition of our flagship brand Reserved in Europe.
Simultaneously, we invest in modern sales channels and their mutual integration, that is the omnichannel. Shortly, we will have online stores on all the markets where we operate our on-site stores. We are aware of the importance of e-commerce in the clothing industry and see it as a source of great potential for further development. Owing to major investments in this area of business, our online sales increases by 100% per year.